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Customer Service

ORDERING ONLINE: MYHoneychild Hair Products, can be purchased here on our site 24/7. Simply go to the products page, click on your selection, and we will ship quickly.

PHONE ORDERS: We do take orders over the phone. Call 1(800) 729 8057, if we do not answer immediately please leave a message, we will call you back within 24 hours. 

SHIPPING : Orders are shipped via USPS or UPS. Tracking is provided when your order is ready to ship.
Your order will be shipped within 24-48 hours.
Please make sure you pick the correct shipping method. Salon pickup is for local clients only and who plan to pick up at the salon.
We ship international and military orders. International and military orders may incur an extra shipping charge, it depends on the weight of your package and location. Shipping charges are not refundable .
 

WHOLESALE / ONLINE STORE /SALON ORDERS: There is a tab on the home page , click and fill out the form and I will be back in contact with you. Wholesale pricing is available. We will add you on our where to buy page once you open a wholesale account. Salon backbar sizes are available upon request. Or email me at wholesale@myhoneychild.com

PAYMENT METHODS: We accept , VISA, MasterCard, American Express, Discover,Diners Club, JCB and Union Pay. 
Electronic checks  please be sure to email your order, plus shipping total to sophiasunny2000@yahoo.com . I will email you the link to pay .Electronic check  orders cannot use the special offers offered on the site.

Paypal orders:Please send payment and order to sophiasunny2000@yahoo.com. 

These orders cannot use the special offers offered on the site. 


PROBLEMS WITH YOUR ORDER: You can just email me and you can rest and for sure I will email you back very quickly. Please indicate your name and order number.
If you put your address incorrectly, please just email me the correct information. Please do not call . I will have to have this information in an email. 

RETURNS: Unfortunately we do not accept returns , nor can you cancel an order once it has been placed .  If you are not sure the product works, please try our sample size products or a sample packs.

REVIEWS OF A PRODUCT: Please do review the product and post the comment on the product you used and purchased (this is found at the bottom of page).   

 If you need more information contact:

EMAIL: myhoneychild@me.com or sophiasunny2000@yahoo.com

PHONE: 1.800 729 8057 (9:00am - 5pm EST Monday-Friday)

FAX: 1.866 891 8567

 

MAIL:

MYHoneyChild Products

Sophia Sunflower Salon, Inc.

4109 Wake Forest Road, Suite 310

Raleigh, North Carolina 27609

Discount
Enter Myhc when checking out and
receive 10%  off all orders $50.00 or more!
This has to be entered at time 
    Bringing the natural back


    Sophia Sunflower Salon, Inc    
    608 West Johnson Street, Suite 12
    Raleigh, NC 27603
    Phone: (919) 828-9689 Local
    1(800) 729 8057 Toll Free
    1(866) 891 8567 Fax
    919 729 5467 IPAD Text
    919 333 1274 Cell Phone/ Text
    Email: myhoneychild@me.com or sophiasunny2000@me.com